FAQs

Do I need to use the Express Checkout options (PayPal, Amazon Pay, Venmo)?  No!  If you wish to pay with debit/credit, just jump below the Express Checkout area, and fill in your information, payment info will be collected after you choose your shipping method.

 

How much is shipping?   We ship all US orders for only $6, including to Hawaii, Alaska and Puerto Rico.

 

How much is shipping to Canada?   MOST orders valued under $400 ship to Canada for $25, and that is what is charged at checkout.  However, we can sometimes ship a package for only $15, and will reimburse the difference if that is the case.  However, if your package value exceeds $400, the shipping cost increases and we will notify you of the updated shipping charge.

Buyers are responsible for any import/province taxes.

 

How long does it take to get my order?  We generally ship same day to next business day.  Average time to receive your order is 4-5 days.  Canada orders typically take 7-10 business days.

 

Can I order online and pick up in store?  Yes!  We offer two ways for ordering online and picking up in the store.  You can choose to order AND pay online, then pick up in store.  Or you can choose to place your order online, THEN come to the store to pay and pick up.  All pick up in store orders are typically ready within 2 hours, of normal business hours.