FAQs

Do I need to use the Express Checkout options (PayPal, Amazon Pay, Venmo)?  No!  If you wish to pay with debit/credit, just jump below the Express Checkout area, and fill in your information, payment info will be collected after you choose your shipping method.

 

How much is shipping?   We ship all US orders for only $6, including to Hawaii, Alaska and Puerto Rico.

 

Do you ship APO?  Yes, $6 shipping.

 

How much is shipping to Canada and the UK?   Shipping charges to Canada and the UK vary, depending on package weight AND value.  To determine the best shipping rate, please email us at happypiperstore@gmail.com

 

We only ship internationally using USPS to avoid added brokerage fees with UPS/Fed Ex, etc.  However, buyers are responsible for any import/province taxes.

 

How long does it take to get my order?  We generally ship next business day.  Average time to receive your order is 4-5 days.  Canada orders typically take 7-10 business days.  However, delays with the postal service do occur and we have no control over that.

 

Can I order online and pick up in store?  Yes!  All pick up in store orders are typically ready within 2 hours, of normal business hours.